CANADIAN IT SUPPORT

Reliable IT Support

Keep your team working with fast help desk support, secure backups, cloud setup, and Microsoft 365 help. We support small and mid-sized Canadian businesses with clear plans and quick response.

Moody server room macro with racks, NAS units, firewall and fibre lights in teal haze.

Metric 01

24/7

Help desk access

Metric 02

15 min

Average first reply

Metric 03

99.9%

Backup check pass rate

HOW IT WORKS

Four Simple Steps

Daily monitoring, patches, and user fixes for small teams.

Quiet server rack in a warm equipment closet with docked laptops and tidy cabling.

Monthly support

Managed IT Support

From $499/mo

Daily monitoring, patches, and user fixes for small teams.

Closed laptop, desk phone base, mouse and USB dock on a pale wood counter with soft teal glow.

Per user

Help Desk Service

From $199/mo

Low-angle wired office corner with switch, access point, cable tray and fibre loops in dramatic light.

One-time install

Network Setup

From $1,200

Locked firewall appliance with security key, tamper seal, and steel latch in a secure cabinet.
01Per site

Cybersecurity Protection

From $750/mo

Device checks, MFA, threat alerts, and security reviews.

Migration cart with server drawer, SSDs, cloud gateway, and closed laptop on a khaki bench.
02Project based

Cloud Migration

From $3,500

Move files and apps to Microsoft 365 and cloud storage.

Closed laptop, desk phone, headset and charging dock on a warm office shelf in afternoon light.
03Per tenant

Microsoft 365 Support

From $250/mo

Mail, Teams, SharePoint, and license setup for staff.

SERVICES

IT Help That Keeps Work Moving

We look at users, devices, network, and weak spots.

Top-down audit still life with laptop lid, network tester, phone and access point on dark stone.
01

Call Review

We look at users, devices, network, and weak spots.

Silver backup drive, security key, and cloud gateway on an off-white plaster shelf.
02

Choose Plan

Pick support hours, backup needs, and cloud or security add-ons.

Overhead flat lay of IT tools: security key, USB-C dock, ethernet leads, hardware token.
03

Set Up Tools

We install remote access, alerts, backups, and Microsoft 365 fixes.

Switch, firewall, and backup drive on a matte tray with glowing status LEDs.
04

Keep Support Flowing

Your team sends tickets, and we handle fixes, updates, and checks.

CASE STUDIES

Work That Kept Teams Online

Remote help desk for 10 users Basic ticket triage Microsoft 365 setup help Backup status checks One monthly review call

Billed monthlyBilled monthly

Starter Support

From $499/mo

  • Remote help desk for 10 users
  • Basic ticket triage
  • Microsoft 365 setup help
  • Backup status checks
  • One monthly review call
Most popularBilled monthly

Signature Support

From $1,250/mo

  • Remote help desk for 25 users
  • Priority ticket response
  • Microsoft 365 admin support
  • Backup and restore tests
  • Firewall and patch checks
  • Two monthly review calls
Monthly or annualMonthly or annual

Scale Support

From $2,950/mo

  • Remote help desk for 50 users
  • On-site visits each month
  • Cloud move project hours
  • Security alert review
  • Backup, recovery, and drills
  • Hardware sourcing help

WHAT CLIENTS SAY

Trusted By Busy Teams

Staff got same-day help for email and printer issues

Empty clinic reception with printer, call bell, card reader and three waiting chairs in morning haze.

Healthcare

Toronto Clinic Cuts Ticket Waits

Staff got same-day help for email and printer issues

Empty law office suite with closed laptops, archive cabinets, and backup hub after hours.

Legal

Law Office Moves To Microsoft 365

Empty strip-mall corridor with three lit storefront bays, network gear and payment terminals

Retail

Retail Wi-Fi Works Across Three Stores

Server shelf with failed hard drive, cloned backup and NAS ready in warm cabinet light

Finance

Backup Checks Saved A Busy CPA Firm

Empty office floor with powered desks, phones, access points, and warm dust in sunbeams.

Construction

Builder Kept A New Office Running

Macro of a black call-centre headset on walnut with dock, patch cable and desk lamp.

Fast ticket triage

Maya Singh

RJ45 crimp tool, Cat6 cords, keystone jacks and a compact switch on a workbench

Wi-Fi, switches, firewalls

Daniel Cho

Brushed NAS enclosure with SSDs and cloud gateway on a server rack shelf.

Microsoft 365 and migration

Priya Desai

Closed hardware security key, padlock, tamper seal and encrypted drive on dark slate.

Backups and threat checks

Ethan Brooks

Proof

Customer notes

Verified

They fixed our email issues fast and kept our team working every day

Macro of a black call-centre headset on walnut with dock, patch cable and desk lamp.

Lena Hart

Office Manager, Northline Dental

Verified

Our backup plan is clear now, and the restore test gave us peace of mind

RJ45 crimp tool, Cat6 cords, keystone jacks and a compact switch on a workbench

Owen Patel

Operations Director, Maple Leaf CPA

Verified

When our Wi-Fi dropped, they sorted it fast and the store stayed open

Brushed NAS enclosure with SSDs and cloud gateway on a server rack shelf.

Marco Reyes

Store Owner, Eastgate Retail

Service area

Greater Toronto Area

Toronto, Mississauga, Brampton, Vaughan, Markham, Scarborough

Toronto skyline and CN Tower over a calm harbour at golden dawn

Area 01

Greater Toronto Area

Toronto, Mississauga, Brampton, Vaughan, Markham, Scarborough

Foggy York Region fields with a water tower above treeline at dawn

Area 02

York Region

Richmond Hill, Newmarket, Aurora, King City

Mississauga skyline above a misty Peel Region basin with calm trees and warm light.

Area 03

Peel Region

Mississauga, Brampton, Caledon

Lake Ontario shoreline with reeds, haze and distant harbour at warm golden hour

Area 04

Durham Region

Oshawa, Ajax, Whitby, Pickering, Clarington

The Map

Questions

Common Questions

Quick answers before visitors choose a product, service, or next step.

01What size business do you support?+

We work with small and mid-sized teams that want stable systems, clear prices, and fast help across Toronto and nearby cities.

02Do you offer on-site help?+

Yes. We handle remote fixes first, then send a tech on-site in Toronto and nearby cities when the job needs hands.

03Can you move us to Microsoft 365?+

Yes. We set up mail, Teams, and shared files, then move your data in planned steps to keep staff working.

04How do backups work?+

We set backup checks, test restores, and keep a recovery plan ready if a server, laptop, or file fails at work.

05Do you replace hardware?+

Yes. We source laptops, docks, firewalls, and other gear that fits your team, your apps, and your budget.

06How fast is support?+

Most tickets get a reply in about 15 minutes during office hours, with priority help for active issues.

Get Monthly IT Tips

Get short email tips on security, backups, Microsoft 365, and simple ways to cut downtime.